Agentic Commerce XCaaS

Commerce that
thinks. Recommends. Sells.

LLM-powered AI agents that understand your customers' intent, serve grounded product answers from your Semantic Data Mesh, and drive conversions across every channel — all as a native Universal Commerce XCaaS capability. No separate AI vendor contract. No hallucinations.

XCaaS — Agentic Commerce as a Service
What Agentic Commerce Delivers

Your always-on
AI commerce team.

Universal Commerce's Agentic AI layer gives your brand an always-on intelligence engine — measuring AI shopping visibility, optimising product discoverability across LLM-driven buying channels, and turning your commerce data into revenue-driving decisions in minutes.

AI Shopping Visibility Agent
Be Found in AI Buying Channels
Measures how often your products appear in ChatGPT, Gemini, and other AI shopping agents. Identifies catalogue gaps and provides actionable improvements to rank higher in LLM-driven discovery.
Commerce Insight Agent
Chat With Your Commerce Data
Ask plain English questions about your commerce data and get instant, grounded, hallucination-free answers with charts and recommended actions. No analysts. No dashboards.
Catalogue Intelligence Agent
Enrich & Optimise at Scale
Identifies missing attributes, weak descriptions, and semantic gaps across your catalogue. Generates SEO-optimised, conversational product content that performs in both traditional and AI buying channels.
Semantic Data Mesh + RAG
Grounded. Accurate. Always.
All agents are grounded in live product, pricing, and inventory context via your Semantic Data Mesh — so every customer-facing and internal answer is always accurate and conversion-ready.
XCaaS Agentic Commerce Plans

Choose your
AI commerce tier.

Available as an XCaaS add-on to any Composable Commerce plan, or as a standalone engagement. All plans include Semantic Data Mesh integration and RAG-grounded responses.

Universal Commerce AI Commerce Intelligence Solution
Your Always-On AI Commerce Team
Universal Commerce's Agentic AI layer gives your brand an always-on intelligence engine — measuring AI shopping visibility, optimising product discoverability across LLM-driven buying channels, and turning your commerce data into revenue-driving decisions in minutes. Fully integrated with your Semantic Data Mesh.
Book an AI Demo → Talk to Our AI Team
AI Shopping Visibility Agent
Measures how often your products appear in ChatGPT, Gemini, and other AI shopping agents — and exactly what to fix to rank higher.
Commerce Insight Agent
Natural-language questions about your commerce data — instant, grounded, hallucination-free answers with charts and recommended actions.
Catalogue Intelligence Agent
Identifies missing attributes, semantic gaps, and generates conversational product content that surfaces in AI buying channels.
Semantic Data Mesh + RAG
All agents grounded in live product, pricing, and inventory context — accurate and conversion-ready across every channel.
Conversational AI
AI Chatbot
Conversational shopping agent embedded in your storefront
$1,999
per month · XCaaS add-on to any Composable plan or standalone
  • ✓LLM-powered conversational shopping assistant
  • ✓Natural language product discovery & Q&A
  • ✓Contextual recommendations from live catalogue
  • ✓Cart assist — add, modify, checkout support
  • ✓Order status & post-purchase query handling
  • ✓Deployed across Web + Mobile channels
  • ✓RAG-grounded — hallucination-free responses
  • ✓MCP-connected to your live commerce stack
UC AI Intelligence
AI Growth
AI visibility scoring, commerce insights & catalogue optimisation
$2,999
per month · XCaaS add-on to any Composable plan or standalone
  • ✓AI Shopping Visibility scoring across LLM channels
  • ✓Commerce Insight Agent — ask questions, get instant answers
  • ✓Product catalogue AI enrichment & attribute gap analysis
  • ✓Semantic keyword & conversational content recommendations
  • ✓Acquisition & retention intelligence dashboards
  • ✓Revenue anomaly detection & opportunity alerts
  • ✓Connects to your existing commerce solution data
  • ✓Up to 5 user seats included
UC AI Enterprise
AI Enterprise
Full agentic commerce fabric — unlimited AI agents across your entire operation
Custom Pricing
annual XCaaS subscription · full AI Commerce Intelligence deployment
  • ✓All AI Growth features
  • ✓Unlimited AI agents trained on your business semantics
  • ✓CRO Autopilot — conversion rate optimisation agent
  • ✓Personalisation at scale across all customer segments
  • ✓Multi-channel AI campaign generation & launch
  • ✓Natural language analytics — deterministic, hallucination-free
  • ✓Private LLM deployment option (on-prem / VPC)
  • ✓Integrated with Universal Commerce Semantic Data Mesh
  • ✓Unlimited seats · dedicated AI success team

Ready to add AI
to your commerce?

Let's show you what Universal Commerce Agentic AI can do for your specific business — live demo, no 6-week discovery process.

Book an AI Demo → Explore Autonomous Commerce →