Each agent is purpose-built for a specific commerce workflow. MCP-connected to your commerce stack. RAG-grounded in your live data. Delivered as a managed XCaaS service.
📦Catalog Management Agent
Continuously enriches product listings — fills missing attributes, improves descriptions for AI search visibility, flags catalogue anomalies, and syncs changes across PBCs automatically.
Attribute EnrichmentGap DetectionPIM SyncAI SEO
🎯Promotions & Pricing Agent
Designs, activates, and optimises promotions autonomously — detecting inventory surpluses, demand signals, and margin thresholds to trigger the right offer at the right time.
Dynamic PricingOffer DesignA/B TestingMargin Guard
🛒Cart & Checkout Agent
Monitors live cart sessions, surfaces personalised upsell/cross-sell nudges, resolves checkout friction in real time, and applies the optimal payment or shipping option for each shopper.
Upsell / Cross-sellFriction DetectionPayment Optimisation
💌Abandoned Cart Recovery Agent
Detects cart abandonment, selects the optimal recovery channel (email, SMS, push, WhatsApp) and timing, generates personalised win-back messages, and tracks recovery revenue end-to-end.
Multi-channel RecoveryPersonalised MessagingRevenue Attribution
📋Order Management Agent
Handles intelligent order routing, fulfilment exception management, carrier selection, delay notifications, and SLA monitoring — eliminating manual ops escalations for standard flows.
Intelligent RoutingException MgmtSLA MonitoringCarrier Optimisation
↩️Returns Management Agent
Automates the full returns and refund lifecycle — eligibility checks, label generation, warehouse routing, refund processing, and inventory restocking — zero human touchpoints for standard cases.
Eligibility EngineAuto-LabelAuto-RefundRestock
📊Merchandising Agent
Continuously optimises category pages, search rankings, and product placements based on performance signals, seasonality, and inventory — without merchandiser intervention.
Category OptimisationSearch RankingSeasonal Intelligence
🔄Inventory Intelligence Agent
Predicts stock-out risks, triggers replenishment workflows, reallocates inventory across warehouses and channels in real time, and flags slow-moving SKUs for promotion.
Stock-out PredictionAuto-ReplenishmentMulti-warehouse
🤝Customer Loyalty Agent
Manages loyalty points, tier upgrades, and personalised reward communications — detecting churn signals and triggering retention campaigns before customers disengage.
Points ManagementChurn PredictionRetention Campaigns
